FAQ - Frequently Asked Questions

Below are the most commonly asked questions about Purr. If you have a question that is not listed below please email us.

Jump Menu What ingredients are in Purr? But I don't want to know amounts, just what herbs they are... Is Purr addictive for cats? Will Purr aggravate my cats allergies? Is my cat too young? Is my cat too old? My cat keeps licking the Purr off the toy, Is this safe? How do I submit my pictures to the gallery? Do you have an affiliate scheme? Can I buy Purr wholesale for my shop/distro? Do you sell any other cat products? Can we swap links? How much is P+P to... Which payment methods can I use? How long does delivery take? How long does it last? Once applied to a cat toy, how long does it last before it needs re-applying? Does it work with every cat? Do you sell bigger bottles? My cat didn't react, how do I get my money back? How do I submit a question to this Frequently Asked Questions?

 

Sorry, It's a secret!!

It's still a secret!!

No, all the evidence suggests not (both ours and independent research)

When we first started making Purr we were giving it to them all the time, but after a while it seemed to have less effect. Worried that it might be addictive and/or resistive, we stopped giving it to them and didn't observe any indication of a withdrawal symptoms or any distress in any of them. 2 months later we gave them Purr again and they went loopy for it just like before.

We have no evidence of any addictive properties of Purr, in fact it seems that the more often they have it the less interested they are. We've been giving our cats Purr sporadically for well over 4 years and have not seen any effects longer than the enjoyment of the Purr itself.

The commonly accepted view is that Catnip and the related plants used in Purr are harmless, non-addictive and cause no side-effects

We have not had any evidence that Purr affects allergies but would advise caution. We recommend that if your cat has allergies or is sensitive to any substances then you should give Purr a miss

Many younger cats seem to actually be repelled by Purr, developing a 'taste' for it as they mature. This is not a hard and fast rule but you may find that your cat hasn't matured enough to enjoy it yet.

Keep hold of it and try again in 6 months, or send it back for a full refund.

There is some evidence to suggest that as some cats become older they lose interest in Catnip. As yet we have not seen the same effect from Purr but we keep an open mind on the subject.

Please don't forget our money back guarantee!!

Yes.

Of course, you must make sure you've read all the precautions regarding allergies, but if a cat enjoys Purr normally then licking it will do no harm at all

One of ours always licks it up and has never suffered any ill effect.

Simply email us with some photos and the other info listed below for use in the Cat Picture Gallery. If we use your submission you'll win a 10ml bottle of Purr ABSOLUTELY FREE!!

Make sure to include : -

• Photos
• Name
• age
• sex
• breed
• a description of the cats personality
• Desired Link
• Address to send the Purr to!!

You can also include a caption for each picture and a link to your favourite cat web site (or your own web site) if desired.

Click here to email us

Not yet, but we are looking into the possibilities. Please email us to register your interest and please also feel free to make suggestions or recommend third party companies you have dealt with on such things.

Yes, please email us and we will send you the current wholesale price list.

Yes, we have a range of products on offer in our shop

We also regularly make special offers for discounts and new products to our mailing-list subscribers of our free monthly Mews-letter, click here to find out more

Maybe...

We will only link to sites that we feel meet one or more of the following criteria : -

• Interesting cat related content
• Useful cat related content
• Socially responsible material (such as computer security or virus threat information)
• Sites owned by a customer or friend that don't violate the rules.

Additionally, we will not link to sites that meet any of the following criteria

• Inappropriate or offensive content (as deemed by us)
• Spam
• Get rich quick schemes
• Socially irresponsible material (such as how to hack into computers or create a virus)

If you think your site qualifies, then yes, lets swap links.

Please email us with the address you want linked to and we will get back to you ASAP

We have two destination options, UK and International

• Each item has a Basic Postage price at each rate for sending just 1 item.
• each item also has a per unit price for each item after the first.

The postage price is the Basic Postage price of the heaviest item plus the per unit price for each additional item.

Please feel free to use our fully featured shopping basket to work out the exact costs of your order. You will be able to change or remove the items in your basket at any time up until payment is made

We accept payment from all major credit and debit cards via Paypal, as well as Cheques (in £GBP), Money orders (in £GBP) or Cash (In £GBP, $USD or €Euro - A small charge may be made for payments in $USD or €Euro)

We cannot make any guarantees about the level of service given by postal organisations, but orders are usually mailed out on Tuesday and Friday and all items are sent First Class (or Airmail if applicable).

Usually orders made any time up until 11am (GMT) on dispatch days will make it out that day.

Occasionally we may have unavoidable delays. We will inform you by email if it is going to be any longer than 7 days before dispatch.

Effects vary from cat to cat but generally Purr out-performs Catnip.

We have observed effects lasting from 5 minutes to as long as half an hour.

Initially the effect will last anywhere from 5 minutes to half an hour, after which point the Purr stops having an effect on the cat even if you give them some more Purr on a fresh toy.

After about an hour (maybe more, maybe less) they will show interest in new Purr on a fresh toy. They may also show some interest in the original toy without adding any Purr, although probably not as much as they might with a fresh application of Purr.

We have done some experiments and it seems that even several weeks later a toy that previously had Purr on it will generate more interest than an un-Purred toy. The extent of the interest varies from cat to cat and seems to be affected by other unknown factors - sometimes, it seems, a cat just doesn't want to play.

On the whole a fresh application of Purr gives the best effect but some residual effect can be noticed for quite some time afterwards.

Simply, no.

Opinions differ as to the 'Hit Rate' for catnip, ranging between 60 and 90 percent. We have found Purr to be about the 90% mark.

Also, it doesn't seem to bear any relationship to the cats enjoyment of catnip. Some cats that love catnip ignore Purr and many cats that ignore catnip Love Purr.

Not at the moment, although we will if we get enough demand for them. To compensate for this we do offer shipping discounts on multiple purchases

This does sometimes happen and we offer our 100% money back guarantee for these instances.

Before deciding whether to take us up on the money back offer we have a couple of suggestions that often get Purr working in cases where little or no interest has been shown initially.

First, try it at different times in their day/routine. Sometimes our cats are just not in the mood and ignore it, despite their usual enthusiasm.

Also try giving it to them just before eating and, if that doesn't work, just after. This works on the same principle as the first idea. As the biggest mood changes can occur just before and just after eating we have found this to be a useful way to introduce them to it - once they've enjoyed Purr once, disinterest is a very rare occurrence.

If the above ideas don't work, simply send the Purr back to us at the address on the contact page and we will refund your entire payment including P+P.

Easy - Just email it to us and if it's not already answered we'll put it up here!!